ERP Systems Provide a Platform for Business Excellence
An ERP system (or enterprise resource planning) is a platform
for gaining and sustaining business excellence. Excellence in business is more
important than ever in a global economy where international competition is
intensifying and holding on to a competitive advantage is increasingly
difficult. When properly selected and implemented, an ERP system can enable
business excellence in areas that include:
·
Excellence in Financial Management and Compliance
·
Operational Excellence
·
Business Process Excellence
·
Knowledge Management Excellence
·
Teamwork and Collaboration Excellence
Let’s take a deeper look into each one of these areas of
excellence.
Excellence in Financial
Management and Compliance
Great financial management has always been a core need of
businesses. Great ERP
systems enable both the transactional and reporting aspects of financial
management, while also providing a complete and accurate audit trail that
enables regulatory compliance. ERP systems are perfect for coordinating data
from finance, sales, and operations which can all be reported simultaneously
with great precision and insight.
Operational Excellence
ERP systems developed as an extension of traditional MRP
software (material resource planning), which was used in manufacturing and
production planning. MRP systems drove many of the early improvements in
manufacturing and supply chain processes. ERP selection processes should
carefully consider the operational needs of their particular vertical industry.
Operational excellence equates to improvements in quality and
responsiveness as well as reductions in production costs and processing time.
All are crucial to competitiveness; ERP systems are the platform on which
operational excellence is built. Strong ERP systems that include complementary
modules such as CRM (customer relationship management) and CAD (computer-aided
design and engineering) further enhance the ability to achieve operational
excellence.
Business Process Excellence
ERP systems are increasingly delivered with pre-built
configuration templates for industry best practices. In nearly all ERP systems,
workflows facilitate increased process efficiency, automated approval routing,
improved process consistency and audit compliance. Best practices often set a
baseline for staying competitive. Where possible, differentiation moves beyond
best practices to something that sets your company apart.
Successful companies develop a culture of business process
excellence as well as continuous process improvement. If a company doesn’t have
excellent business processes, it could quickly find itself losing market share
to the companies that do. Process improvements can and should happen before,
during, and after your ERP implementation. ERP systems with associated
functionality for business process management (BPM) and workflow are essential
tools for supporting excellent business processes.
Excellence in Knowledge
Management and Business Intelligence
When a customer requests an order status, the ERP system should
be the first place to visit because it provides real-time, comprehensive
information. The need for improved access to information and a more complete
data-set has historically been a key driver behind many ERP selection projects. The
high-level capacity of today’s fully
integrated ERP systems enables reporting that is increasingly real-time,
accurate, and comprehensive. ERP systems are the alternative to disjointed,
data silos and provide a single source of truth (S.S.O.T.) that enables an
organization to be smarter, more responsive, more efficient, and much more
effective.
Teamwork and Collaboration
Excellence
Lastly, a key strength of high performing organizations is
high-performing people working collaboratively where the value of the whole is
greater than the sum of the parts. ERP systems are the foundation for
high-performing work teams. ERP systems enable collaboration across boundaries
of function, geography, product group, market focus, and language group. This
allows for high performing work teams that excel because they have the best
information and best tools. An ERP system is only a tool, but in the hands of
your company’s high-performing workforce, an ERP system is a catalyst for
excellence. An informed, effective, collaborative high-performing workforce is
a significant competitive advantage that your ERP system and organizational
culture can help to establish, support and sustain.
An ERP system truly is the platform on which your business can
pursue and deliver excellence.
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